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Competitive market - An open market in which various suppliers may sell electricity competitively.

Customer choice - The opportunity for consumers to choose among electricity suppliers as a result of deregulation.

Deregulation - A process of reducing or removing regulations to increase competition among electric utilities and to give consumers choice among electricity suppliers.

Direct access - A market in which retail customers may purchase commodity electricity directly from the wholesale market rather than through a local distribution utility.

Open access - A key component of the deregulation process that allows customers to purchase electricity separately from the utility's delivery services. Open access laws and rules are the first major step to a competitive market.

Retail access - A market in which electricity and other energy services are sold directly to the end-use customer.

Retail wheeling - Also known as retail customer choice; requires a utility company to transport electricity from a generating plant that it does not own directly to its retail customers. Retail wheeling gives retail customers the ability to purchase electricity from sources they choose.

Unbundling - Breaking down electric utility service into its component parts (i.e., generation, transmission, and distribution services) so that each part can bill or be sold separately. 

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